Research Council
The IAB SA Research Council aggregates, curates, and creates research that builds the robust digital landscape of today and tomorrow to enable marketers to build consumer insights and set local digital benchmarks.
Claudelle Naidoo >
Head of IAB SA Research Council
Claudelle Naidoo currently serves as Managing Director of MediaCom South Africa and fills the Research seat on the IAB SA Executive Board. She previously headed the IAB SA Research Council, where she spearheaded the council’s objectives of aggregating, collating and creating research to equip and inform the industry, enabling it to thrive in the digital economy.
With more than two decades of experience in the Media, Marketing, Research & Advertising industries, Claudelle is passionate about data analytics, consumer research, and using her deep-rooted African landscape insights to drive innovation and add value to brands on the continent. Her extensive portfolio includes clients spanning multiple industries, including Telecoms, Entertainment, Health, Motoring, and SMEs. In her current role as Managing Director at MediaCom, her primary focus is on elevating the client experience to drive best practice, performance, and ultimately, ROI.
Her acumen and expertise stand her in good stead to serve alongside her fellow other board members as they work together to guide South Africa’s digital media and marketing industries towards the future.
Karin du Chenne >
Member of IAB SA Research Council
Karin is the Chief Growth Officer at Kantar working across markets from South Africa to Pakistan, Nigeria, Saudi Arabia, Kenya and more. Prior to this she was the Chief Executive Officer for Kantar South Africa which covered the Kantar Millward Brown and Kantar TNS brands. An inspirational business leader, Karin has over 25 years of experience in driving marketing, communications and customer experiences that deliver business results for local and multinational clients. She is passionate about her clients and has a determined drive to help employees and Clients alike in harnessing the power of digital and mobile to achieve better insights and turn these into business opportunities. In her role she has a strong focus on ensuring clients achieve better ROI on their marketing and media budgets and supporting the adoption of new agile research platforms such as Kantar Marketplace and Analytics platforms as well as the latest AI- powered research tools.
Karin has a passion for mentorship and mentors a number of rising stars from across the region as part of Kantar’s Empowering Growth Initiative. Karin’s cultural sensitivity has been honed through global and regional experience, particularly through a three-year stint in Turkey based in Istanbul as Chief Client Officer for Kantar Insights in the Africa & Middle East region.
Karin has a passion for Africa and is a longstanding ESOMAR Member for Africa and was the Large Companies representative on the board of the South African Marketing Research Association (SAMRA). She loves the vibrance and opportunities presented in Africa and the entrepreneurial spirit. On a personal level she thrives on challenge, loves travel and adventure and is passionate about understanding what makes people tick, to better motivate them to reach new heights and give of their best, which is always to the benefit of the greater team.
Shaun Frazao >
Member of IAB SA Research Council
Shaun is a seasoned strategist with up to 10 years’ experience in developing innovative campaigns in the corporate, public and political sectors.
As the current Head of Digital for Wavemaker SSA, he is responsible for managing a dynamic team of digital strategists, planners and performance specialists who deliver growth driven media solutions to a diverse portfolio of clients.
With a Master’s degree in Political Communication, and finishing up a PhD in digital political campaigning, Shaun possesses specialized knowledge in digital political communication. His academic body of work includes topics such as Personalization of Politics in South African elections, the Diffusion of the Arab Spring, and the use of hyper-targeted populist rhetoric by the Trump campaign.
Shaun’s prior experience includes Media Director at Penquin Advertising, Head of Digital and Data at SPACE Media, and Lecturer in Persuasion Studies at the North West University.
Shaun boasts an impressive portfolio of brands that he had the privilege of working on, including BMW, Netflix, Colgate, Telkom, British Airways, Huawei, Suzuki, Microsoft, The Kingdom of the Netherlands, South African Revenue Service, Whirlpool and many more.
Shaun also regularly contributes to academic discussions regarding social change, specifically focusing on creating sustainable Corporate Social Initiatives. As a fierce supporter of the free press, Shaun also serves on the Board of Directors of the Burke Scholarship, a programme dedicated to advancing democracy by training and developing extraordinary journalists. In addition to the above mentioned, he also serves on the IAB Research council and is project lead for the annual IAB and PWC Digital Adspend Survey.
Shaun is well-versed in data and digital media, and stands firm in his belief that strategy should be grounded in data, growth-driven insight and quantitative reasoning.
Angelique Amado >
Member of IAB Research Council
Angelique is Associate Director, focusing on Nielsen’s Media Currency surveys.
For the past 30 years, Angelique has been involved in media audience research, from research design to quality control, and presentation of Industry results.
Angelique’s experience in questionnaire design included the adaptation of the AMPS survey in line with the complex and evolving media landscape. She guided the research team in the development of the Product and Brand self-completion questionnaire, as well as the move from paper questionnaires to CAPI.
Her research career began at Market Research Africa in 1982 in the Customised Division, where she received a thorough training in quantitative research. She was promoted to Manager of the Syndicated Omnibus Division in 1986. Here she obtained experience in running large scale, quantitative, syndicated surveys. She gained exposure to a variety of sectors, including FMCG, finance, telecoms and automotive.
In 1990, Angelique was appointed Research Group Head in the AMPS/RAMS Division. She was promoted to Associate Director in 1997.
Angelique has attended a number of international media conferences and presented papers at 8 of these.
She has developed and launched the Readership Currency Survey for South Africa, PAMS, which she has been running for the past 3 years.
Angelique holds a Bachelor of Commerce Degree from the University of the Witwatersrand and was the recipient of the Transvaal Chamber of Industry’s Award in her graduation year.